We're looking for an Account Manager to join our team in Warsaw, Poland, in a hybrid working mode. In this role, you will lead strategic client engagements, drive complex digital initiatives, and shape long-term partnerships to deliver meaningful business outcomes. You will collaborate with senior client stakeholders, internal leaders, and global delivery teams to design and execute market-leading solutions. This position offers the opportunity to work on transformative projects, influence innovative technology strategies, and accelerate growth across one of EPAM’s most significant accounts. If you thrive at the intersection of technology, business, and client success, this role is for you. Ready to make an impact? Apply today and join a team that empowers enterprises to redefine what’s possible.
Responsibilities
- Develop and execute account strategies to achieve business objectives and client satisfaction
- Act as the primary point of contact for clients, internal teams, and EPAM senior leadership
- Foster strong relationships with client executives, partners, and internal stakeholders to drive account growth
- Shape delivery approaches, define operating models, and oversee transition from pre-sales to delivery
- Partner with clients to define product vision, roadmaps, and value propositions that align with market needs
- Lead opportunity assessment, proposal preparation, RFP responses, and negotiation processes
- Track account performance, manage sales pipelines, and report progress against revenue and profitability targets
- Collaborate with project management and delivery leaders to ensure successful execution of engagements
- Stay ahead of industry trends and identify emerging technologies to position EPAM as a trusted advisor
- Represent the organization at client meetings, industry conferences, and internal leadership sessions (travel up to 20%)
Requirements
- 5–10 years of experience in client relationship management and solution delivery for major enterprise accounts
- Proven track record in strategic account growth and end-to-end engagement leadership
- Minimum 5 years of success in sales roles and overall 10 years in B2B software or digital services industry
- Solid understanding of technology platforms, IT operating models, and current industry trends
- Strong business acumen combined with problem-solving and analytical skills
- Proven ability to manage large-scale portfolios and monitor performance metrics
- Excellent communication and presentation capabilities, with the ability to engage senior stakeholders
- Leadership experience in cross-functional and distributed team environments
- Ability to balance strategic vision with operational execution while meeting financial targets