Business Technical Systems Support Engineer (Intern)
We are looking for Business Technical Systems Support Engineer (Intern) who is interested to start career in a dynamic environment of international technology company.
Essential functions
- Provide user support for:
- NetSuite
- SuiteProjects Pro
- Handle incoming support requests via Jira system
- Perform initial issue analysis and troubleshooting. Readiness to find resolutions and test/implement them
- Assist with basic system configurations and user access
- Help with data checks and simple validations
- Participate in testing system changes
- Create and update user guides and documentation
Qualifications
- Strong interest in ERP systems and IT support and future growth in this sphere
- Basic understanding of business or finance processes (or willingness to learn)
- Good attention to detail and analytical thinking, logic
- Ability to follow instructions and meet deadlines
- Liaising with stakeholders to identify and define accurate task requirements, scope and objectives
- Responsible, proactive, and eager to learn
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Team player mindset, want to help
- Intermediate (or higher) MS Excel/GSheets level of knowledge
- Willingness to work occasional overtime when required
Would be a plus
- Prior experience in IT Systems Support, Finance etc.
We offer
- 6 month internship with the opportunity to become our regular employee after successful completion of internship
- Work with a highly motivated and dedicated team
- 40 working hours per week
- Flexible schedule
- Corporate social events
- Professional development opportunities
- Well-equipped office
About us
Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI, supported by profound expertise and ongoing investment in data, analytics, cloud & DevOps, application modernization and customer experience. Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.