Business Analyst (Financial Services, Payments)

We are seeking a Business Analyst (Financial Services/Payments) in Singapore. You translate business needs into clear user stories, functional requirements and test scenarios, working closely with Product Owners, engineers and architects. If you enjoy Agile delivery, stakeholder partnership and hands-on SQL, you will help shape reliable payment experiences end-to-end.

Responsibilities

• Partner with business stakeholders and delivery teams to align scope, priorities and outcomes
• Elicit, analyze and document requirements, process flows and user journeys
• Create user stories, acceptance criteria and backlog items in Jira
• Clarify functional needs, constraints and dependencies to support solution design
• Participate in Scrum ceremonies including refinement, planning and sprint reviews
• Coordinate user acceptance testing (UAT) including scenarios, execution support and outcome validation
• Maintain requirements traceability, manage change requests and support release readiness

Requirements

• Business analysis experience in IT or software delivery environments
• Requirements engineering expertise including elicitation, documentation and prioritization
• SQL skills for querying data and supporting analysis or validation
• Jira proficiency in Agile delivery teams using Scrum
• Payments or financial services knowledge with awareness of risk and operational considerations
• Ability to translate business goals into actionable delivery requirements and functional specifications
• API and integration understanding across systems and data flows
• Clear communication and stakeholder management across distributed teams

Nice to have

• Familiarity with artificial intelligence (AI) tools including prompt writing
• Experience supporting discovery workshops, journey mapping or process mapping