Atlassian Administrator

We are seeking an experienced Atlassian Administrator to lead the migration of Jira environments from Server to Cloud, manage Jira Cloud configurations, and collaborate with stakeholders to ensure a smooth, well-documented transition.

Responsibilities

• Plan and execute end-to-end migrations from Jira Server to Jira Cloud
• Analyze existing Jira configurations, including projects, workflows, schemes, permissions, screens, and automations
• Identify migration risks, dependencies, and data limitations
• Use Atlassian Cloud Migration Assistant (JCMA) and/or third-party tools to perform migrations
• Migrate Jira Software, Service Management, and/or Jira Work Management projects, along with issues, attachments, comments, custom fields, users, groups, and permissions
• Perform data validation and reconciliation post-migration
• Troubleshoot migration errors and resolve data inconsistencies
• Optimize configurations for Jira Cloud best practices post-migration
• Configure Jira Cloud projects, workflows, permissions, and automation rules
• Manage users, groups, access control, and SSO integrations
• Coordinate app migration and replacement with Cloud-compatible apps
• Maintain documentation of migration steps, configurations, and decisions
• Work with business teams to understand project requirements and priorities
• Communicate migration timelines, risks, and impacts to stakeholders
• Support user acceptance testing (UAT)

Requirements

• 3+ years of experience as a Jira Administrator, with hands-on experience in both Jira Server and Jira Cloud
• Proven experience migrating Jira projects from Data Center/Server to Cloud
• Understanding of workflows, schemes, custom fields, and permissions
• Knowledge of Jira Software and Jira Service Management
• Experience with Atlassian Cloud Migration Assistant
• Familiarity with Atlassian Marketplace apps and Cloud compatibility
• Basic scripting or automation experience, with skills in Automation for Jira and REST APIs as a plus
• Strong problem-solving and analytical skills
• Excellent communication and documentation skills
• Ability to manage multiple projects and stakeholders simultaneously
• Comfortable working independently and making migration decisions
• Proficiency in English at a B2+ level