About the team:
AI Labs is airSlate's bet on what comes after the toolbox era of software. No backlog rituals, no six-month roadmaps, no committees — small teams, weekly ship cycles, real users from day one. We build AI-native products for the businesses that actually run the economy: the contractor booking your kitchen remodel, the dentist scheduling your cleaning, the 10-person shop drowning in W-9s and PDFs nobody designed for them. They've been stuck with decades-old software.
We're here to change that, fast.
The opportunity:
For thirty years, software gave people toolboxes — edit this, sign that, file the other thing, one click at a time. AI lets us skip the toolbox entirely and hand people the outcome: taxes filed, contracts signed, staff onboarded, done. That's not an incremental upgrade. It's a chance to make our own products — and everyone else's — obsolete, fast. Whoever builds this first wins a category. We want it to be us, and we want it to be you.
The role:
You'll own a brand-new AI-native product from the moment it's an idea.
Not a backlog, not someone else's roadmap — and not a blank page either. The idea reaches you already pointed at a clear need, identified from what we can see across millions of existing customers. What it isn't yet is a product. That part is yours.
You'll go and find out whether the need is as real as the data suggests. Who exactly is this customer? What would they actually pay for? Where's the wedge, what does the first version have to do, and what has to be true for this to become a real business rather than a clever demo? Then you'll build it, put it in front of people, and find out fast.
You'll have a small team of engineers who are good, fast, and looking to you to make the next six months feel like an adventure instead of a slog. And you'll be backed by serious go-to-market muscle — figuring out and executing business models, marketing channels and customer acquisition. You'll have strong opinions on all of it, and they'll be heard.
What you'll do:
Get obsessed with the customer. Talk to SMB owners, watch them work, mine the signal sitting in our millions of existing users — find the problem they actually have, not the one that's convenient for us.
Validate it, then sharpen it. You start with a promising idea, not an answer. Prove the need is real, then turn it into a specific customer, a specific problem and a wedge worth shipping.
Run on hypotheses, not opinions. Form a sharp hypothesis, design the test, read the result honestly even when it stings, move.
Own whether it works. Activation, time-to-value, engagement, retention — know these numbers cold and push them yourself. Did people get the outcome, and did they come back? That's your scoreboard.
Turn mess into a thing worth building. Insight is cheap; a sharp, buildable product decision is not.
Build alongside your engineers, not above them. Prototype with AI tools — v0, Cursor, Lovable, whatever's fastest — and fix your own interface instead of filing a ticket for it.
Ship in days, not quarters. Idea to something real in front of a user in about a week. Then do it again.
Bring the energy that makes people want to build with you. This is the job where "it's just a job" gets you replaced.
Who you are:
~3–5 years building software products and shipping V1s that real customers actually used — SMB experience is a strong plus.
Customer-obsessed by instinct, not by training — you start from their problem, not our roadmap.
AI-native. You use these tools every day, not just on slide decks, and you have sharp instincts for what they can and can't do yet.
You've run experiments that mattered — you can name the call you made, the test you ran, and what you learned when you were wrong.
Curious and genuinely unafraid to be wrong in public. Fast learners who chase the question outrun people who protect their ego.
A real nose for product. You can tell good from bad quickly, and say why.
Hands-on by default. Given the choice between a rough prototype and a strategy doc, you build the prototype.
Commercially literate. You understand how the product makes money and you design for it — you don't need to have owned a P&L, but you should never be surprised by one.
Hungry for freedom on new things — and ready to run with it the moment you get it.
Fair warning on how we hire:
Before we talk about strategy, we're going to ask you to build something — a real prototype, a few hours of work, not a two-week slog. If that sounds like an annoying hoop, this probably isn't your role. If it sounds like the most fun part of the interview, you're exactly who we're looking for.
Why this and not somewhere else:
Startup speed and ownership, backed by a company with 100M+ users, real infrastructure, and the resources to actually support what you build — plus direct access to leadership, because this hire is that important to us. You won't wait for permission. You'll build the thing, watch someone use it, and know within a week if you're onto something real.
