AI-First Product Analyst

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

At Smartcat, we believe analytics should not simply explain what happened. It should actively shape what happens next.

As an AI-First Product Analyst, you will partner primarily with Product leadership while also supporting strategic initiatives from the Office of the CEO. Your defining mandate is to work AI-first: rather than building dashboards and pulling reports by hand, you'll teach and enable Scout (our company AI agent) and other AI teammates (personal agents) to handle analytics requests autonomously — so that when a stakeholder needs a dashboard or an answer to a data related question, they can get it from Scout directly, and you step in only on the problems that genuinely need a human.

This role is fundamentally different from a traditional BI analyst. We are not looking for a task-doer who services a queue of dashboard requests. We are looking for an analyst-thinker who actively helps stakeholders reason about their data instead of just delivering it.

You will spend your time on two things: (1) enabling Scout — identifying what it takes to answer a recurring question, building the data and logic behind it, and teaching the system to do it reliably going forward; and (2) tackling the harder analytical problems — investigating product hypotheses, uncovering hidden growth opportunities, challenging assumptions with data, and proposing better ways to analyze the business. As the AI layer takes on the repetitive work, your leverage compounds.

We are looking for someone who combines analytical rigor, business curiosity, AI fluency, and startup execution speed.

Mission

Enable Smartcat to make better product and business decisions through AI-powered analytics, scalable data products, and actionable insights that drive customer growth, adoption, retention, and expansion.

Requirements

Experience

• 5+ years of experience in Product Analytics, Product Intelligence, Growth Analytics, or related analytical roles.
• Proven experience supporting Product organizations in SaaS or technology companies.
• Demonstrated track record of driving business outcomes through analytics and insights.
• Experience working in fast-paced, high-growth startup environments.

Technical Skills

• Advanced SQL proficiency, including:
• Complex joins
• Window functions
• Query optimization
• Common Table Expressions (CTEs)
• Large-scale data analysis
• Experience with Business Intelligence platforms such as:
• Looker
• Omni
• Grafana
• Similar modern BI tools
• Ability to build and maintain scalable dashboards and reporting systems.
• Python experience for data analysis is strongly preferred.

AI Fluency (Required)

This is an AI-first role.

Candidates should demonstrate an Adoptive or Transformative level of AI fluency and be able to show examples of:

• Using AI to redesign analytical workflows.
• Automating repetitive reporting processes.
• Building AI-assisted research and analysis systems.
• Leveraging multiple AI tools to improve speed and quality of decision-making.
• Applying AI beyond simple prompting to create measurable business impact.

Business & Communication Skills

• Exceptional analytical and problem-solving abilities.
• Ability to sift through large amounts of information and identify the most important signals.
• Strong business judgment and curiosity.
• Excellent communication skills with the ability to tailor insights for technical and non-technical audiences.
• Ability to influence stakeholders through data-driven recommendations.
• Comfortable working independently with significant ownership.

Additional Qualifications

• Experience collaborating across Product, Revenue, Customer Success, and Engineering organizations.
• Experience working with distributed global teams across multiple time zones.
• Basic understanding of Machine Learning concepts is a plus.
• Receptive to feedback and committed to continuous improvement.

Who Thrives Here

• Highly analytical and deeply curious.
• Obsessed with understanding the real problem before proposing solutions.
• Comfortable challenging assumptions with data.
• Acts quickly and embraces ambiguity.
• Uses AI as a force multiplier.
• Thinks like an owner.
• Loves turning complexity into clarity.
• Balances strategic thinking with hands-on execution.
• A global, connected team
  We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
• Be part of an AI Native Organization
  We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
• Innovating a $100 Billion industry
  Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
• Smartcat Culture Code: Where Diversity Meets High Performance
  At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.