Account Manager (Mexico)
About the Job
As an Account Manager, you will be responsible for building forward-looking relationships with Unlimit’s merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance. As an individual, you need to be creative, highly motivated, and have a willingness to continually push the boundaries of the way we work to ensure we (and you) remain truly customers first. You will report to Unlimit’s Head of Customer Success LATAM and be based in our Mexico Office.
Build Relationships - across Unlimit and within the Merchant Teams to ensure Unlimit continually meets the needs of the merchant and works in a collaborative way to drive growth
Challenge – work with the Global Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience
Drive commercial growth with our merchants – be the payments expert focusing on account optimization and ongoing conversion growth opportunities
Be the Face of Unlimit – every day you are Unlimit and we want you to bring your unique style as a trusted pair of hands to your merchant
Spin Plates – manage internal and external priorities for your merchants and deliver on challenging timescales
Speak up internally and ensure your merchant has a voice in our business
Play your part in driving a positive and fun culture in the business
Fun – we want you to bring your unique sense of fun to the office to ensure we win as a team
Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical
Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one
Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants
Simplicity – is key in what we do – guiding your merchants through decisions in a simple way
Data – be good with data analysis but more importantly know how to tell the data story
Planning – prioritize and plan what you need to do so to meet moving challenging deadlines
Attractive remuneration package (base salary + commission)
Vacation, sick, and paid holidays
Full-time 5/2
A modern office-based workplace with all necessary equipment located in Mexico City
A team of top international professionals to learn from
Multicultural working environment, growing opportunities, and many more
