Account Manager (Italian Language)
We are looking for a driven Account Manager to manage and grow our customer base in Italy. This role combines account management, contract renewals, and revenue expansion within a fast-growing cybersecurity portfolio. You will own customer relationships, drive retention, and identify upsell opportunities across Acronis solutions.
Please submit your resume in English
WHAT YOU’LL DO
- Own the renewal lifecycle for customer maintenance contracts in the Italian market, ensuring high retention and revenue growth
- Drive new business generation by working with leads, channel and identifying opportunities within existing and prospective customers
- Proactively develop upsell and cross-sell opportunities across Acronis solutions
- Build and maintain strong relationships with end customers and channel partners
- Maintain strong Salesforce hygiene, ensuring all opportunities are up to date, accurately tracked, and properly forecasted
- Manage and prioritize your pipeline to ensure consistent deal progression and visibility
- Partner closely with distributors, partners, regional team to close deals efficiently
- Respond to customer and partner inquiries related to pricing, co-terming, contract reinstatement, and product experience and offerings
WHAT YOU BRING
- 3+ years of experience in sales, renewals, or account management (preferably in SaaS or cybersecurity)
- Fluency in Italian and English (business negotiation level required); Spanish is a plus
- Experience working with channel partners or indirect sales models is highly desirable
- Strong commercial mindset with excellent negotiation and closing skills
- Ability to understand and communicate technical product value to customers
- Highly organized with strong time management and attention to detail
- Self-driven and persistent with a proactive approach to follow-ups and pipeline management
- Knowledge of Salesforce preferred
- Curiosity and willingness to learn, with the ability to quickly develop new skills and product knowledge on the job
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.
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