Account Manager

Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

• Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
• Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
• Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
• Gain a comprehensive understanding of your assigned accounts’ business landscape, technical solutions utilizing Rapyd’s FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
• Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd’s products and the broader payments landscape.
• Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of Rapyd’s product offerings and industry trends.
• Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.

Requirements

• 3-5 years of experience in enterprise account management or a similar strategic sales role, ideally within the FinTech industry.
• Demonstrated track record of exceeding revenue quotas and driving significant account growth through upselling and cross-selling.
• Global experience conducting complex negotiations and building relationships with C-level executives and key decision-makers.
• Willingness and ability to travel frequently to meet with clients and attend industry events.
• Solid understanding of complex business systems and technical solutions, preferably in the payments/FinTech space.
• Ability to analyze data and translate insights into actionable strategies for customer success and account growth.
• Continuous learner committed to staying up-to-date with the latest trends, technologies, and industry knowledge.
• Strong written and verbal communication skills in English. Additional languages are a plus.
• Collaborative and adaptable, thriving in a fast-paced and cross-functional environment

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